How should a CNA approach a new resident?

A CNA should approach a new resident with a friendly demeanor, introducing themselves and explaining their role because this helps to build trust and rapport. A warm and welcoming approach can significantly reduce the anxiety and discomfort that a new resident may feel in an unfamiliar environment. By taking the time to introduce themselves and clarify their role, the CNA sets a positive tone for the interaction, making the resident feel valued and respected.

Additionally, establishing clear communication fosters an atmosphere of safety and support, encouraging the resident to ask questions or express any concerns they may have. This approach aligns with the principles of person-centered care, which emphasize the importance of recognizing each individual’s preferences and ensuring they feel comfortable and involved in their care.

In contrast, a formal attitude with minimal communication could create distance and hinder the development of a trusting relationship. Avoiding eye contact might convey disinterest or lack of empathy, which can be perceived as intimidating rather than comforting. Rushing to assist without introducing oneself can leave the resident feeling confused or anxious about the caregiver's intentions. Therefore, the correct approach emphasizes friendliness and clear communication to promote a positive experience for the resident.