What should a CNA do when a patient expresses feelings of depression?

Listening empathetically and reporting to a nurse is the appropriate response when a patient expresses feelings of depression. This approach ensures that the patient feels heard and validated in their emotions, which is crucial for supporting their mental health. Empathy fosters a safe environment where patients can express their feelings without fear of judgment. It is also important to inform a nurse or other healthcare professional, as they can provide the necessary support and intervention that a CNA may not be trained to offer. Recognizing signs of depression is critical in ensuring that the patient receives appropriate care, which can lead to better health outcomes.

In contrast, dismissing a patient's feelings or changing the subject can exacerbate feelings of isolation and insignificance, potentially increasing their sense of hopelessness. Encouraging someone to simply "be happy" can come across as invalidating, minimizing the complexity of depression and suggesting that it is a choice rather than a health condition. Keeping the patient distracted might offer temporary relief but does not address the underlying feelings of depression and may prevent necessary conversations about their mental health. Hence, prioritizing empathetic listening combined with proper reporting to a healthcare professional is essential in appropriately addressing the patient’s emotional needs.